- About Contentful
- APIs
- Backup, security and hosting
- Basics
- Best practices
- Billing
- Client libraries
- Content migrations
- Content operations
- Contentful AI functionality
- Environments
- EU data residency
- Extensibility
- Legacy spaces
- Managing organizations and spaces
- Personal access tokens
- Rich text
- Search and content organization
- Security and privacy
- Single sign-on (SSO)
- SSO x509 certificate expiration
- Technology and features
- Terminology
- Two-factor authentication (2FA)
- Versioning
- Web app
- Webhooks
FAQ
About Contentful
- What is Contentful?
- Can I use Contentful without writing code?
- What do I have to do to get my content published on an app or website?
APIs
- Are Contentful sys.id values unique?
- Why do I see error "not resolvable" in API response?
- How do I retrieve the linked entries/assets of an entry?
Backup, security and hosting
See all questions (9)Basics
- How do I categorize my content?
- How can I delete my data? (including personal data)
- How do I enable a reference editor?
Best practices
- How to generate a HAR file for troubleshooting?
- Can I embed the Contentful web app as an iframe?
- How to find a Contentful developer?
Billing
- How can I find a copy of the invoices?
- How to add billing information?
- How does the 30-day free trial work?
Client libraries
See all questions (1)Content migrations
See all questions (1)Content operations
- Can I assign a task to a role instead of a specific person?
- Can I use tasks / schedule entries for publishing within sandbox environments?
- Where can I see all assigned tasks / scheduled jobs?
Contentful AI functionality
- What is the AI Content Type Generator?
- Is the AI Content Type Generator supported by a third-party?
- What model currently supports the AI Content Type Generator?
Environments
- Who can manage environment aliases?
- How quickly can I clone an environment?
- How long does it take to update a master alias?
EU data residency
- How do I know if my data is stored in the EU?
- How do I opt to store my data in the EU?
- Can the same email address be used for user accounts in both US and EU regions at the same time?
Extensibility
- What is the difference between webhooks and app events?
- What is the difference between app keys and app tokens?
- Is there a reason to still use service accounts / service users / bot users over App Identities?
Legacy spaces
- How can customers use the space environments feature to consolidate several legacy spaces that function as sandbox spaces into a single space with multiple environments?
- How do I export space content if I want to delete a space?
- Does this impact my overages limits (API calls, asset bandwidth, users)?
Managing organizations and spaces
See all questions (2)Personal access tokens
- How do I set an expiration date for Personal Access Tokens?
- When should I use an OAuth app and when should I prefer a Personal Access Token?
- How can I get a Personal Access Token if I don’t have any Content Management Access token in the first place?
Rich text
- What are the keyboard shortcuts for the Rich Text editor?
- What are Rich Text Commands?
- What is the difference between an "Embed inline entry" and a "Hyperlink to an entry"?
Search and content organization
- How can I find all the accidentally created “Untitled” entries and assets?
- How can I search in multiple locales?
- Why do other users inside the space have access to the entries in the restricted view?
Security and privacy
- Can I have content that may have nudity or be sexually explicit?
- What is account impersonation and why do we request it?
- Can I have content related to gambling?
Single sign-on (SSO)
- How do I set up a single sign-on access for my organization?
- What Identity Providers (IdP) does Contentful support?
- How do I sign into Contentful with my corporate credentials?
SSO x509 certificate expiration
- What is Contentful’s x509 certificate for SAML authentication requests valid after 1st November 2021 and until September 2026?
- What is Contentful’s x509 certificate for SAML authentication requests valid until 1st November 2021?
- Will my SSO be affected by this change?
Technology and features
- Which tools and client libraries exist for integrating Contentful?
- Does Contentful work with HTML and JavaScript?
- What platforms does Contentful support?
Terminology
- What is the difference between roles within organizations and spaces?
- What is the owner of an Organization?
- What is a Content type?
Two-factor authentication (2FA)
- How do I disable 2FA?
- How do I enable 2FA?
- How can I see which users have 2FA enabled in my organization?
Versioning
- Is versioning available on all environments?
- Why does entry versioning fail to display the content I used to have?
- I have updated a text field, but the snapshot comparison does not highlight my changes. Why?
Web app
- Why file uploading fails?
- How to handle the character limit of the long text field?
- Why "Author" column is empty?
Webhooks
- What are the IP ranges for webhook calls?
- What are webhooks
- What type of event will trigger my webhook?